IT for small businesses
Neilus Solutions is a dependable IT partner for small businesses across the Caribbean: websites kept current, professional email, repaired devices and plain advice, without hiring full-time staff.
Most small business websites go live and then updates, analytics, SEO and email fall behind. We handle them every month.
Every plan states what is included, how much support time you get, and what costs extra. We never promise unlimited support.
Your domain, website and data belong to you, and we never hold them back if you leave.
Practical IT for businesses that do not have an IT department. Monthly support is billed as a plan; repairs and one-off work are priced separately. On-site visits are currently available in Jamaica only.
More than a landing page. We keep your site updated and backed up, set up SEO, track analytics, connect it to your marketing and set up subscription notifications. If something confuses you, we find the answer.
See monthly plans →Replace your gmail.com or outlook.com address with one on your own domain. We help you find an affordable domain name that matches your business, set up your mailboxes, work to improve deliverability so your messages reach inboxes, and help with email automation and marketing. No one can guarantee inbox placement.
How email work is priced →For businesses growing their technology from scratch. Monthly IT support for your computers, software, email and printers, plus help choosing and setting up the right systems as you grow: ERP and point-of-sale software, a simple database and server, or tools for time and project management. Systems set-up is assessed and quoted separately.
See monthly pricing →Hardware diagnostics and repairs. We also track your warranty coverage, so a device that qualifies can be repaired directly by its manufacturer. We record the serial number, condition and repair history, and get your approval before any work starts. Diagnostics and warranty assessments have fixed fees from J$2,000 (about US$13). Repairs are quoted after diagnosis.
See assessment fees →Regular housekeeping for your PCs and printers, so problems are caught before they stop your work. A maintenance contract states which devices are covered, how often we service them, response times and what is not included.
See how contracts work →We talk through your business, pinpoint one real problem, and agree what AI or automation could improve and how you will measure it. Assessment, set-up, training and ongoing support are scoped separately.
How AI consulting is priced →An online shop for new and pre-owned PC parts, network devices, chargers, power supplies and IOT accessories, sourced as close to the maker as possible and sold on the lowest margins we can, across the Caribbean.
Email us to be notified at launch →Repairs and one-off work are priced separately. Send the details and we will reply with next steps and a quote.
Send it using one of the options below. We reply during business hours.
The same seven steps for every customer, so you always know what happens next.
Website care and IT support are paid monthly in advance, online or by wire transfer, which also suits government contracts. Website care has an initial 3-month commitment, then renews monthly. We send reminders and allow time to pay before any service is suspended.
One-off services, such as diagnostic and warranty assessments, are paid before work begins. You can also prepay a full year of a plan; the agreement still applies.
We ask for your approval before any work outside your plan. Parts, repairs, licences, hosting, domains, apps, advertising spend and other third-party costs are separate unless stated.
Unused monthly hours expire, with no rollover. Response targets are not resolution guarantees.
We do not use suspension to hold your domain or data. If you leave, we document the data export, access removal and account handover.
Answer a few questions so we can check your site and confirm your plan. It takes about three minutes.
Send it using one of the options below. We reply during business hours.